Privacy Policy for Northern Talent Solutions

Northern Talent Solutions is committed to protecting the privacy and security of the personal information entrusted to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in connection with our services, which include Recruitment and Staffing, Executive Search, HR Consulting, Workforce Planning, Talent Management Solutions, Payroll Services, Background Checks, and Employee Training and Development.

1. Information We Collect

We collect various types of personal information depending on the services you engage with or the nature of our interaction. This may include:

Contact Information: Name, address, phone number, email address.
Professional Information: Resume/CV, employment history, educational background, skills, certifications, professional references, salary expectations, career interests.
Identification Information: Government-issued identification (where required by law for background checks or payroll services), date of birth.
Financial Information: Bank account details for payroll purposes (for employed candidates), tax information.
Background Check Information: Criminal record checks, educational verification, employment verification, credit checks (where legally permissible and relevant to the role).
Service-Specific Information: Data related to HR consulting projects, training program participation, workforce planning data.
Website Usage Data: IP addresses, browser type, operating system, referring URLs, pages visited, time spent on our site. This information is collected automatically through cookies and similar technologies.

2. How We Collect Information

We collect information in several ways:

Directly from You: When you provide it to us through our website, email, phone calls, during interviews, or when you submit documents for our services.
From Third Parties: From professional networking sites, former employers (with your consent), educational institutions, background check providers, publicly available sources, and professional references you provide.
Automatically: Through cookies and similar tracking technologies when you visit our website.

3. How We Use Your Information

We use your personal information for the following purposes:

Recruitment and Staffing: To assess your qualifications, match you with suitable job opportunities, present your profile to prospective employers, and manage the recruitment process.
Executive Search: To identify, assess, and place candidates in executive roles.
HR Consulting and Workforce Planning: To provide strategic HR advice, develop workforce plans, and deliver talent management solutions to our clients.
Payroll Services: To process payroll, benefits, and tax-related matters for candidates placed through our services.
Background Checks: To conduct necessary background checks as required by law or client agreements.
Employee Training and Development: To register participants, deliver training programs, and track progress.
Communication: To respond to your inquiries, provide information about our services, and send relevant updates.
Service Improvement: To improve our services, understand user preferences, and enhance our online platform.
Legal and Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights and the rights of others.

4. Disclosure of Your Information

We may share your personal information with:

Prospective Employers/Clients: To facilitate recruitment and placement services, only with your consent for specific job opportunities.
Service Providers: Third-party vendors who perform services on our behalf, such as background check providers, payroll processors, IT support, and analytics providers. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
Legal and Regulatory Authorities: When required by law or to respond to legal processes, such as subpoenas, court orders, or government requests.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

We do not sell your personal information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include data encryption, secure networks, access controls, and regular security assessments. While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

Right to Access: To request access to the personal information we hold about you.
Right to Rectification: To request correction of inaccurate or incomplete personal information.
Right to Erasure: To request deletion of your personal information under certain circumstances.
Right to Object: To object to the processing of your personal information in certain situations.
Right to Restriction of Processing: To request the restriction of processing of your personal information under certain conditions.
Right to Data Portability: To request a copy of your personal information in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We may ask for proof of identity before responding to your request.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and for marketing purposes. You can control the use of cookies through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website and indicate the date of the last revision. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Northern Talent Solutions

145 King Street West, Suite 800

Toronto, Ontario, M5H 1J8

Canada